About the Company & Customer Challenges
One of the UK’s largest furniture hire companies needed a platform capable of handling multi-million-pound orders while giving their customers the same ease of use they’ve come to expect from modern e-commerce leaders like Amazon.
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Customers had to be able to place, update, and modify orders seamlessly.
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The old system was unsecure, rigid and difficult to update, creating friction for both customers and staff.
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Scalability and reliability were critical, as orders could involve thousands of items across multiple event sites, areas and times.
How My Solution Works
I designed and delivered a cloud-native portal built for performance, scalability, and future growth:
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Frontend: Flutter-based, mobile and desktop ready, giving customers a smooth, intuitive experience.
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Backend: Python services running on Google Cloud Platform (GCP) for high availability and efficiency.
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Automated processes: Timed jobs to run real-time stock checks, keeping availability accurate.
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Authentication: Secure Firebase linked authentication with role-based access for staff and clients.
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Communication: Integrated SendGrid API for automatic confirmations and customer updates.
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Order & user management: End-to-end system linking the frontend directly with backend processing, streamlining order changes and approvals.
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Infrastructure: Complete domain management and cloud setup for a secure, stable foundation.
Key Achievements & Benefits
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Delivered a platform as easy to update as it is to use, enabling rapid addition of new features without the overhead of traditional legacy systems.
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Customers can now amend large-scale orders instantly, mirroring the Amazon-style experience they expect.
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The system is future-proof, making technical enhancements far quicker and more cost-effective compared to standard platforms.
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Improved operational efficiency, reduced manual overhead, and positioned the company to scale with confidence.